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NETWORK STATUS

PAY BY CHECK INSTRUCTIONS

 

 

MRIC Network Status Webpage

Click here to view Network Graphs   

If you cannot access these graphs, please email us.

January 5, 2009 - There are currently no known network outages

Happy New Year

If you are experiencing connection problems and the power-cycling procedure below doesn't fix it, please file a trouble ticket.

Generic power-cycling instructions:

NOTE that these instructions are GENERIC and your individual equipment setup may vary.

If you have any questions regarding this procedure, contact MRIC Support BEFORE proceeding!

  1. ***DO NOT PUSH THE RESET BUTTON*** !!!!
  2. unplug the power plug to your radio (the box connected to your antenna) from the wall or UPS. This would also be a good time to make sure the UPS is working!
  3. unplug the power plug to any of your own network equipment (if you have any) such as a router, wireless access point, etc. from the wall or UPS.
  4. turn off your computer.
  5. WAIT ONE MINUTE. [IMPORTANT]
  6. plug the power back in to your radio (the box connected to your antenna).
  7. WAIT ONE MINUTE. [IMPORTANT]
  8. plug the power back in to your own network equipment (if any).
  9. WAIT ONE MINUTE. [IMPORTANT]
  10. turn on your computer and log in.
  11. try to access the internet.
  12. Contact MRIC Support if this did not solve your connection problem.

 

 

 

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